Maintenance & Support - Enterprise Support
Maintenance & Support provides 24/7 peace of mind, allowing organizations to focus on the rest of their business. A consolidated and easy approach, it provides instant access to support resources and includes automated product updates, knowledgebase access, live-chat and email support from our certified support staff.
Maintenance & Support provides a maximum of four-hour response time with a maintenance program for the lifecycle of the product.
StorMagic support services have been designed with enterprise customers in mind and customers are guaranteed access to executive management.
For Platinum Customers*24 hours a day, 7 days a week
Americas: +1 321 214 0915 Europe: +44 203 432 7622 APAC: +44 203 432 7622
*Global, 24x7 support for critical issues